Charting a course with JDI IT: Susan Sipprell

At JDI IT, Susan Sipprell has found a career that grows with her. Just 12 years in, Susan has moved from being an individual contributor to now holding the role of Director of Microsoft Services.

This career path has allowed her to push herself from being a self-professed introverted developer to holding a leadership role.

“It was an adjustment for me, and being more extroverted is still an area that I focus on developing every day,” Susan said. “The change in direction has allowed me to make myself more visible and succeed in things that are uncomfortable.”

Susan moved back to Saint John, NB in 2013 to join JDI IT full time after pursuing a computer science degree in Newfoundland and Labrador. The decision was propelled by her three student work terms with the company. Finding work she valued, a supportive team and workplace culture drew her back and has since compelled her to stay. She’s also come to appreciate the ability to balance work and family life her job affords her.

Enjoying working in the analytics space as a student, Susan started out as a Business Intelligence Analyst. As she grew within her team, Susan would move into a Senior Business Intelligence Analyst, then Team Lead before eventually be promoted to Manager of Analytics.

“I discovered that I really enjoyed people leadership and building relationships” she said.

A little over a year ago, Susan decided it was time to try something different and push herself in a fresh direction. She pivoted to a new challenge, becoming the Director of Microsoft Services, a role where she oversees Microsoft applications for the company and manages the relationship with a key strategic vendor. 

Reflecting on where she started and where she is now, Susan noted she’s come a long way in her professional growth, thanks to the diverse career pathways available with JDI IT.

“I found that things really shifted when I took the jump into taking a leadership position from being a hands-on keyboard developer,” she said.  “Though keeping ties to my technical roots has allowed me to be more successful as a technical leader.” 

As for others who may be interested in taking a similar career journey, Susan has the following advice.

“Don't be afraid to go outside of your comfort zone and try something that feels hard, because it may propel you down a new path that you really enjoy.”